Terms and Conditions for Hotel Bookings

Last Updated: 01-01-2025

1. Definitions

• Guest/Customer: Refers to any individual who makes a booking or stays at one of the properties listed on Cubino.
• Hotel: The accommodation property where the booking is made.
• Booking: A reservation for a stay at a hotel.

2. Booking Process

• Confirmation: Bookings are confirmed only after receiving full payment or an agreed-upon deposit.
• Accuracy: Guests are responsible for providing accurate details (e.g., name, contact, dates) at the time of booking.
• Age Restriction: Guests must be at least 18 years old to book.

3. Check-In and Check-Out

• Check-In Time: [Insert Time]
• Check-Out Time: [Insert Time]
• Identification: Valid government-issued ID or passport is required at check-in.
• Early Check-In/Late Check-Out: Subject to availability and may incur additional charges.

4. Cancellations and Refunds

• Cancellation Policy:
  • Cancellations made [Insert Time Frame] before check-in are eligible for a full refund.
  • Cancellations after this period may incur a fee or be non-refundable, depending on the rate booked.
• No-Show: Failure to check in without prior notice will result in no refund.

5. Payment Policy

• Full payment or a deposit is required to confirm a booking.
• Accepted payment methods include [Insert Payment Methods, e.g., credit cards, debit cards, digital wallets].

6. Guest Responsibilities

• Behavior: Guests are expected to maintain decorum and not disturb other occupants.
• Damage: Any damage caused by the guest will be charged to their account.
• Belongings: Guests are responsible for their valuables. Cubino is not liable for any loss or theft.

7. Hotel Rules

• Smoking, alcohol, or pets may not be allowed in some hotels. Guests must adhere to the specific property rules.
• Guests must comply with local laws during their stay.

8. Limitation of Liability

Cubino acts as a booking platform and is not responsible for issues arising directly from hotel services, including:

• Misrepresentation by the property.
• Quality or availability of amenities.
• Incidents occurring during the stay.

9. Privacy Policy

Your personal data will be handled as outlined in our Privacy Policy.

10. Governing Law

These Terms and Conditions are governed by the laws of [Insert Jurisdiction]. Disputes will be subject to the exclusive jurisdiction of the courts in [Insert Location].

11. Contact Us

If you have questions about these Terms and Conditions, please contact us:

• Email: support@cubino.com
• Phone: [Insert Contact Number]