Privacy Policy
Last updated: 01-01-2025
Cubino is committed to protecting your information. This privacy notice provides details about the information we collect about you, how we use it, and how we protect it. It also explains your rights and how to contact us if you have questions about how we use your information.
Information about Cubino
In this privacy notice, references to "Cubino," "we," "us," or "our" are to Cubino Booking Pvt. Ltd. (a company incorporated under the laws of [Your Country]) and its subsidiaries (the "Cubino Group").
Scope of our Privacy Notice
This notice applies to anyone who interacts with us in relation to our products and services (“you,” “your”) via any channel (e.g., app, website, email, phone, walk-ins to Cubino-branded accommodations, or booking through third-party travel agencies).
If you book a stay through us at one of our partners’ properties that are not Cubino-branded, that partner will process your personal data according to their privacy notice.
Ways in Which We Obtain Personal Information
We obtain personal information from you directly or through travel agents and others who book accommodation on your behalf.
If you provide information about others (e.g., the names of additional guests), you must ensure they have reviewed this privacy notice and consented to their information being shared.
Categories of Personal Information
We process two categories of personal information:
- Standard Personal Information: Contact details, identification, and other data necessary to manage our relationship with you.
- Special Categories of Information: For example, dietary preferences (halal/kosher) or information about medical conditions requiring special accommodations.
Purposes and Legal Grounds for Processing Personal Information
We process your personal information for various purposes based on legal grounds, including:
- To perform a contract (e.g., booking services).
- For our legitimate interests or those of third parties (e.g., improving services or marketing).
- To comply with legal obligations.
For further details, please expand this section on our website.
Legitimate Interests
Our legitimate interests include providing and improving services, administering our relationship with you, conducting marketing, and handling claims. More detailed information is available below.
Marketing and Preferences
We may send marketing communications via email, SMS, phone, social media, or app notifications. Personalized recommendations and advertisements may be based on profiling.
You can opt out of marketing communications at any time by clicking “unsubscribe” in emails or adjusting notification settings in your device/app. For further assistance, contact us at privacy@cubino.com.
Analytics and Advertising Services
Third parties provide analytics and advertising services to measure performance and tailor marketing campaigns. For location-based suggestions, Cubino uses [e.g., Google Place API]. Refer to Google’s privacy policy: http://www.google.com/privacy.html.
Sharing Your Information
We may share your information within the Cubino Group or with:
- Accommodation providers (e.g., sharing your name and check-in details).
- Third-party service providers.
- Authorities where required by law.
- Other third parties in the event of a merger, acquisition, or business restructuring.
Where applicable, we take measures to ensure your data is appropriately safeguarded during transfers.
Transfers Outside of Your Country
Your personal information may be transferred internationally, including to countries with varying data protection laws. Cubino ensures appropriate safeguards (e.g., contractual clauses) are in place for such transfers.
Retention Period
We retain your personal information according to our records retention policies. Certain circumstances (e.g., legal claims) may require extended retention.
Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Restrict or object to processing.
- Transfer your data.
- Withdraw consent for specific uses.
To exercise these rights, contact us at privacy@cubino.com. Note that exceptions may apply.
Data Protection Contacts
For questions, complaints, or suggestions regarding this notice, contact:
Privacy Team
Email: privacy@cubino.com
If unresolved, you may contact your local data protection authority.